Customers today are more digitally connected than ever before. The present customer landscape is not only aware of their preferences but also expects a personalized experience that is tailored for their requirements.
ASOFT: Your reliable Salesforce development partner
If you are considering adopting Salesforce into your enterprise, we are pleased to offer a comprehensive suite of Salesforce implementation and development services. Our team specializes in creating tailored Salesforce workflows, meticulously crafted to align with your unique business requirements. Additionally, we are committed to guiding you through every step of the workflow implementation and development process, ensuring not only greater efficiency but also optimal performance of the implemented solutions.”
Our Process
Discovery
The first step in our process is discovery, which enables us to gather relevant information and identify your key requirements in regard to your business processes. This information is utilized by our team as a preface to identify areas that need improvement and business-specific technology requirements. Once we have sufficient information, we develop an extensive roadmap that will help us customize the Salesforce implementation and development process to fit your specific business requirements and business processes, as well as overcome any challenges you are facing.
Design and Customization
With the data gathered in the discovery phase, we prepare an overarching Salesforce implementation and development architecture that aligns with your business requirements. The design of the Salesforce platform is carefully planned out to ensure that the solution is customized to your business needs.
Our design consideration process includes integrating third-party applications with the Salesforce platform. This helps us maximize our efficiency and provide an end-to-end solution. Customizations are carried out strategically in a way that helps solve your business challenges while also improving performance.
Pre and post-implementation training
To ensure a successful implementation, we guide you prior to, during, and post-implementation of the customized Salesforce service cloud development solution. This process is carried out through pilot test runs, training, and educating your staff on the most efficient way to use the software for optimal performance.
Roll out and integration
In this final step of the process, we ensure that the solution is equipped with all the necessary components. This includes salesforce integration development with third-party applications, assessing workflows, and analyzing the compatibility of the solution with your existing systems.
Maintenance and support
We believe that providing good service requires hand-holding even after successfully implementing a Salesforce development solution. That’s why, we provide support and maintenance post-implementation in case of an emergency or to resolve any issues that may arise.
Our Offerings
Salesforce Lightning Development
As your Salesforce implementation and development partner, Asoft offers Salesforce Lightning development, integration, implementation, and migration services for your organization. We will work with you to understand your requirements and assist you in developing a Salesforce Lightning strategy that will help you leverage your Lightning components. The Salesforce Lightning development plan is implemented for businesses converting to the Lightning platform, as well as salesforce businesses implementing and deploying a new Lightning experience.
Salesforce Application Development
Asoft offers custom salesforce application implementation and development services, one of the most preferred methods to create visually captivating applications. Using the Salesforce development services platform, we will help you in creating applications that are customer-centric, creative, personalized, and tailored for your business.
Core industries we serve
Healthcare
The healthcare sector deals with a large amount of sensitive data—patient data, medical history data, financial information, insurance data, and more. Implementing Salesforce CRM implementation for healthcare simplifies the process of updating and storing information in one central database with privileged access. Salesforce CRM implementation facilitates a 360-degree view of patients, doctors, employees, and other healthcare professionals on one single platform.
Salesforce is equipped with intelligent technology that enables healthcare teams to collaborate seamlessly to improve patient engagement, experiences, and overall process efficiency.
Banking
Modern banking solutions rely on technology to provide exceptional customer experiences. One such tool is CRM. The Salesforce platform helps create a seamless digital experience that can be customized for your customers.
In addition to personalized user journeys, the Salesforce platform can help increase leads and conversions, boost sales, enable effective two-way communication, and improve overall productivity.
Logistics
As the Industry evolves with evolving technologies, the logistics and transportation sectors are quickly catching up. The consumers of today want goods to be delivered faster, in a more secure manner and also be able to track their shipment from anywhere.
A Salesforce customer relationship management platform enables logistics companies to stay connected to their customers, and track their experiences from the initial quote to the final delivery fulfillment.
Law Firms
As law firms move from traditional brick-and-mortar offices to a largely virtual workspace, it is imperative to adopt technologies that enable law firms to work collaboratively. Salesforce cloud implementation services are an effective platform for facilitating various legal operations such as record maintenance, case management, document management, automatic data entry, billing, and payments, etc.
Retail
In the “Age of the Shopper,” retailers have a significant responsibility to cater to every individual consumer in the most efficient way possible. Because retail businesses thrive on the sale of products, attracting new customers, and retaining existing ones is critical.
However, maintaining and keeping track of this data can be a herculean task. That is why, platforms like Salesforce CRM implementation and development provide retail businesses with an effective way to synchronize consumer data, leverage marketing automation capabilities, provide exceptional service, and track and analyze the data for continuous improvement.
Salesforce Technologies
- We specialize in implementing projects on
- Mulesoft Integrations
- Mulesoft APIs
- Salesforce Lightning
- Salesforce Integrations
Key Benefits
Artificial Intelligence Development for Business
Weaving Artificial Intelligence (AI) Development into the fabric of business strategies is becoming increasingly vital for organizations aspiring to excel in the digital age. Adopting AI Development not only opens doors to novel avenues for growth but also positions businesses at the forefront of innovation in their sectors. This proactive approach towards AI utilization, particularly through tailored Artificial Intelligence (AI) Development Solutions, enables companies to distinguish themselves and lead the way in their respective fields. By leveraging these AI Development Solutions, businesses can effectively harness the power of AI to drive innovation, efficiency, and competitive advantage.”
Shorter Sales Function
Salesforce support and maintenance solution from ASOFT enables increased efficiency of your sales functions, thereby shortening the sales cycles, and increasing the sales conversion rates.
Better Marketing
With Salesforce customization and personalization solutions, you can effectively target your audience and achieve improved marketing for your business.
Increased customer satisfaction
Adding multiple levels of personalization to the Salesforce solution ensures that your customer’s needs and requirements are fully met.