Customers today are more digitally connected than ever before. The present customer landscape is not only aware of their preferences but also expects a personalized experience that is tailored for their requirements.

Asoft: Your reliable Salesforce strategic partner

If you are thinking of adopting Salesforce into your enterprise, we can offer a range of customized Salesforce workflows that are designed and developed keeping your business requirements in mind. In addition, we will also guide you through the workflow implementation process for greater efficiency and performance.

Our Process

Discovery

The first step in our process is discovery, which enables us to gather relevant information and identify your key requirements in regards to your business processes. This information is utilized by our team as a preface to identify areas that need improvement and business-specific technology requirements. Once we have sufficient information, we develop an extensive roadmap

that will help us customize Salesforce to fit your specific business requirements, business processes, as well as overcoming any challenges you are facing.

Design and Customization

With the data gathered in the discovery phase, we prepare an overarching Salesforce architecture that aligns with your business requirements. The designing of the Salesforce platform is carefully planned out to ensure that the solution is customized to your business needs.

Our design consideration process includes integrating third-party applications with the Salesforce platform. This helps us maximize our efficiency and provide an end-to-end solution. Customizations are carried out strategically in a way that helps solve your business challenges while also improving performance.

Pre and post-implementation training

To ensure a successful implementation, we guide you prior to, during, and post implementation of the customized Salesforce solution. This process is carried out through pilot test runs, training, and educating your staff on the most efficient way to use the software for optimal performance.

Roll out and integration

In this final step of the process, we ensure that the solution is equipped with all the necessary components. This includes integrations with third-party applications, assessing workflows, and analyzing the compatibility of the solution with your existing systems.

Maintenance and support

We believe that providing good service requires hand-holding even after successfully implementing a solution. That’s why, we provide support and maintenance post implementation in case of an emergency or to resolve any issues that may arise.

Our Offerings

Salesforce Lightning Development

As your Salesforce development partners, Asoft offers Salesforce Lightning development, integration, implementation, and migration services for your organization. We will work with you to understand your requirements and assist you in developing a Lightning strategy that will help you leverage your Lightning components. The Lightning development plan is implemented for businesses converting to the Lightning platform, as well as businesses implementing and deploying a new Lightning experience.

Salesforce Application Development

Asoft offers custom application development using the Salesforce platform, one of the most preferred methods to create visually captivating applications. Using the Salesforce platform, we will help you in creating applications which are customer-centric, creative, personalized, and tailored for your business.

Core industries we serve

Healthcare

The healthcare sector deals with a large amount of sensitive data—patient data, medical history data, financial information, insurance data, and more. Implementing Salesforce for healthcare simplifies the process of updating and storing information in one central database with privileged access. Salesforce facilitates a 360-degree view of patients, doctors, employees, and other healthcare professionals on one single platform.

Salesforce is equipped with intelligent technology that enables healthcare teams to collaborate seamlessly to improve patient engagement, experiences, and overall process efficiency.

Banking

Modern banking solutions rely on technology to provide exceptional customer experiences. One such tool is the CRM. The Salesforce platform helps create a seamless digital experience that can be customized for your customers.

In addition to personalized user journeys, the platform can help increase leads and conversions, boost sales, enable an effective two-way communication, and improve overall productivity.

Logistics

As Industry evolves with evolving technologies, the logistics and transportation sector are quickly catching up. The consumers of today want goods to be delivered faster, in a more secure manner, and also be able to track their shipment from anywhere.

A customer relationship management platform like Salesforce enables logistics companies to stay connected to their customers, and track their experiences from the initial quote to the final delivery fulfillment.

Law Firms

As law firms move from traditional brick-and-mortar offices to a largely virtual workspace, it is imperative to adopt technologies that enable law firms to work collaboratively. Salesforce is an effective tool for facilitating various legal operations such as record maintenance, case management, document management, automatic data entry, billing and payments, etc.

Retail

In the “Age of the Shopper” retailers have a significant responsibility to cater to every individual consumer in the most efficient way possible. Because retail businesses thrive on the sale of products, attracting new customers, and retaining existing ones is critical.

However, maintaining and keeping track of this data can be a herculean task. That is why, platforms like Salesforce provide retail businesses an effective way to synchronize consumer data, leverage marketing automation capabilities, provide exceptional service, and track and analyze the data for continuous improvement.

Salesforce Technologies

    We are specialized in implementing projects on

  • Mulesoft Integrations
  • Mulesoft APIs
  • Salesforce Lightning
  • Salesforce Integrations

Key Benefits

Shorter Sales Function

Implementing a Salesforce solution enables increased efficiency of your sales functions, thereby shortening the sales cycles, and increasing the sales conversion rates.

Better Marketing

With personalization and customization of the solution, you are able to effectively target your audience and achieve improved marketing for your business.

Increased customer satisfaction

Adding multiple levels of personalization to the Salesforce solution ensures that your customers needs and requirements are fully met.

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