Improve customer experience and boost agent productivity with generative AI on the Now Platform.
Drive self-service from a portal integrated with knowledge, service catalogs, communities, and chatbots.
Manage teams effectively with real-time visibility into agent scheduling and performance.
Improve outcomes by optimizing process flows to streamline work.
Resolve issues fast with an intelligent chatbot that understands simple, human language.
Help agents resolve cases with contextual next best action recommendations.
Simplify and accelerate everyday work with built-in machine learning.
Embed rich self-service experiences in third-party websites via configuration.
Our team comprises experts with extensive experience in implementing ServiceNow CSM solutions.
We provide customized CSM solutions that align with your specific business requirements and goals.
Enjoy ongoing support and maintenance from our dedicated team, ensuring your CSM system runs smoothly.
We leverage the latest technologies and best practices to deliver innovative and effective CSM solutions.
Enhance your customer service operations with streamlined workflows & automated processes that increase efficiency.
Foster better collaboration between departments to ensure quick and effective resolution of customer issues.
Provide customers with a seamless self-service experience across various channels, allowing them to resolve issues independently.
Equip your agents with real-time data and insights to improve decision-making and provide exceptional customer service.
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Asoft utilizes cutting-edge technologies like Artificial intelligence, Machine Learning, Salesforce, ServiceNow, and Cloud Services.
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