Customer Relationship Management Services
Managing business becomes complex, especially when customers expect responses within a minute. The expert solution for this current situation is to use CRM – customer relationship management software. This AI-powered CRM is flexible and customizable based on your business needs to automate sales, data migration, customer services, and marketing operations.
Our Salesforce Implementation Process
ERP Systems Accounting/CPQ
(SAP, Oracle, Microsoft 365)
(SAP, Oracle, Microsoft 365)
Business intelligence &
analytics systems
(Power BI, IBM Cognos Analytics, Tableau)
(Power BI, IBM Cognos Analytics, Tableau)
Supply chain systems
OMS, purchase order software
(Acumatica, NetSuite, Epicor)
(Acumatica, NetSuite, Epicor)
CRM
Integration Tools
Collaborating Tools
Email, Business Messenger
(Microsoft Teams, Trello, Slack)
(Microsoft Teams, Trello, Slack)
Social Media Integration
(Instagram, LinkedIn, Facebook)
Sales channels
ecommerce, PoS systems
(Adobe Commerce, BigCommerce,
Cloud POS)
What We Do?
We at Asoft, not only offer CRM solutions such as CRM consulting, migration, and deployment. But we also develop a CRM system from scratch that includes essential steps to deliver a well-functioned and effective AI-powered CRM to meet your business needs.
- Identifying Custom Functionalities
- CRM Planning & Development
- Requirement Based Conceptualization
- Data Importing
- User Training
- Testing & Follow-up
Benefits
Businesses require connecting with customers on various platforms from multiple channels, but as the count goes higher the criticalness level up as well. Managing multiple sources is as easy as clicking one button with CRM – customer relationship management system. As the name implies, it helps improve your relationship with customers as well as profitability. There are some more benefits as follows.
Centralized Database For Information
Cultivating New Leads
Streamlined Internal Communication
Automated and Detailed Analytics
Simplified collaboration
Automatic and Accurate Sales Forecasting
Business Problems We Solve
Customer And Sales Management (Issue)
Fixed
- It’s always tiresome to stay up-to-date when managing manually, but CRM overcomes data management issues with an automation process.
- Custom CRM functionalities help you avoid running for last-minute reports instead, it generates weekly, or monthly reports. It helps track sales forecasting, user insights, and performance analytics.
- CRM is flexible to check from mobile phones thus, one can follow up sales process even outside the office or at the customer’s convenience time.
CRM Management (Issue)
Fixed
- Some may think adopting a new CRM is time-consuming, but we can make it easier with simple steps of our user guidance process. Even offer follow-up assistance for future guidance.
- Data quality is the most essential and critical aspect to consider, yet we can fix it with custom rules such as notifying poor and incomplete data entry to ensure data integrity.
- Skimping on support and maintenance will not cost less indeed effects in the future, so we ensure the customer gets complete CRM services at a cost-effective range that ensures higher profitability.
In customer service (Issue)
Fixed
- Lack of user-friendliness is the main issue for any CRM thus, we ensure fast loading, easy navigation, and simple functionalities to make it responsive yet user-friendly.
- Poor customer service is always a problem for every CRM, and we are offering complete support through chatbots and guidance material to ease the process for customers at every step.
- Although a well-functioned CRM is not useful if it does not meet the customer’s needs. So we identify every CRM’s purpose and business objective before developing it and will test it multiple times to enhance user experience.
Industries We Serve
Businesses require connecting with customers on various platforms from multiple channels,
but as the count goes higher the criticalness level up as well.
but as the count goes higher the criticalness level up as well.
E-Commerce
Education
Financial
Healthcare
Hospitality
IT Industry
Manufacturing
Telecom
Travel
Public Sector
OUR CLIENTS
THEIR DIGITAL SUCCESS STORY IS OURS TOO
Our Client Reviews
THEIR DIGITAL SUCCESS STORY IS OURS TOO
Asofttek has provided us the ability to effectively integrate Salesforce into our existing business operations. They have been so reliable and flexible with the various options.
EvalRight
True to their premise, the entire team at Asofttek is professional and flexible and answers my every query every time. They make AI integration into daily tasks easy and simple to use, and of course, I love it because it saves so much time for me now.
vSecureLabs
I suggest Asofttek is a preferable one for internal staff and work management and all the HR activities! I got a custom CRM with cloud options too, to easily manage my staff effectively with a user-friendly interface.
DMUS
Previous
Next
// Trending News