EPR/CRM – Asoft

Streamline Operations and Enhance Customer
Experience with

Customer Relationship Management Services

Personalized AI-powered CRM solutions for effortless management

Customer Relationship Management Services

Managing business becomes complex, especially when customers expect responses within a minute. The expert solution for this current situation is to use CRM – customer relationship management software. This AI-powered CRM is flexible and customizable based on your business needs to automate sales, data migration, customer services, and marketing operations.

Our Salesforce Implementation Process

CRM Consulting Services

CRM consulting services help you guide a complete CRM process including implementation and improvement. It ensures smooth interaction and helps overcome technical challenges in a single click. In addition, it’s cost-effective and time-saving for every enterprise despite size and revenue.

Custom CRM Development

We offer fully custom CRM solutions that help integrate with your every business need without disrupting the existing operations. Developing an optimal AI-powered CRM system is indeed essential as it aids in data collection, data management, and personalizing customer experience.

CRM Migration Services

Our seamless CRM migration services allow complete migration of your existing CRM data to a new platform with improved CRM solutions. We also ensure complete data migration, no business disruptions, and detailed employee training to make them aware of every function.

Secured and Smooth Deployment

CRM on the cloud or CRM on-premise, our CRM professionals are known for smooth and secured deployment according to your chosen IT infrastructure. Also, we guarantee that our CRM solutions deliver a seamless customer experience with continuous support and maintenance.

CRM Support & Maintenance

Continued CRM support and maintenance are our expertise in CRM solutions! From data synchronization to security, we validate every action with special attention in development, migration, and deployment as it helps in follow-up support and maintenance processes.

CRM Consulting Services

Custom CRM Development

CRM Migration Services

Secured and Smooth Deployment

CRM Support & Maintenance

ERP Systems Accounting/CPQ
(SAP, Oracle, Microsoft 365)

Business intelligence & analytics systems
(Power BI, IBM Cognos Analytics, Tableau)

Supply chain systems OMS, purchase order software
(Acumatica, NetSuite, Epicor)

CRM

Integration Tools

Collaborating Tools Email, Business Messenger
(Microsoft Teams, Trello, Slack)

Social Media Integration (Instagram, LinkedIn, Facebook)

Sales channels ecommerce, PoS systems (Adobe Commerce, BigCommerce, Cloud POS)

What We Do?

We at Asoft, not only offer CRM solutions such as CRM consulting, migration, and deployment. But we also develop a CRM system from scratch that includes essential steps to deliver a well-functioned and effective AI-powered CRM to meet your business needs.

Benefits

Businesses require connecting with customers on various platforms from multiple channels, but as the count goes higher the criticalness level up as well. Managing multiple sources is as easy as clicking one button with CRM – customer relationship management system. As the name implies, it helps improve your relationship with customers as well as profitability. There are some more benefits as follows.

Centralized Database For Information

Cultivating New Leads

Streamlined Internal Communication

Automated and Detailed Analytics

Simplified collaboration

Automatic and Accurate Sales Forecasting

Business Problems We Solve

Customer And Sales Management (Issue)

Fixed

It’s always tiresome to stay up-to-date when managing manually, but CRM overcomes data management issues with an automation process.

Custom CRM functionalities help you avoid running for last-minute reports instead, it generates weekly, or monthly reports. It helps track sales forecasting, user insights, and performance analytics.

CRM is flexible to check from mobile phones thus, one can follow up sales process even outside the office or at the customer’s convenience time.

CRM Management (Issue)

Fixed

Some may think adopting a new CRM is time-consuming, but we can make it easier with simple steps of our user guidance process. Even offer follow-up assistance for future guidance.

Data quality is the most essential and critical aspect to consider, yet we can fix it with custom rules such as notifying poor and incomplete data entry to ensure data integrity.

Skimping on support and maintenance will not cost less indeed effects in the future, so we ensure the customer gets complete CRM services at a cost-effective range that ensures higher profitability.

In customer service (Issue)

Fixed

Lack of user-friendliness is the main issue for any CRM thus, we ensure fast loading, easy navigation, and simple functionalities to make it responsive yet user-friendly.

Poor customer service is always a problem for every CRM, and we are offering complete support through chatbots and guidance material to ease the process for customers at every step.

Although a well-functioned CRM is not useful if it does not meet the customer’s needs. So we identify every CRM’s purpose and business objective before developing it and will test it multiple times to enhance user experience.

Industries We Serve

Businesses require connecting with customers on various platforms from multiple channels,
but as the count goes higher the criticalness level up as well.

E-Commerce

Education

Financial

Healthcare

Hospitality

IT Industry

Manufacturing

Telecom

Travel

Public Sector

OUR CLIENTS

THEIR DIGITAL SUCCESS STORY IS OURS TOO

Our Client Reviews

THEIR DIGITAL SUCCESS STORY IS OURS TOO

Asofttek has provided us the ability to effectively integrate Salesforce into our existing business operations. They have been so reliable and flexible with the various options.

True to their premise, the entire team at Asofttek is professional and flexible and answers my every query every time. They make AI integration into daily tasks easy and simple to use, and of course, I love it because it saves so much time for me now.

I suggest Asofttek is a preferable one for internal staff and work management and all the HR activities! I got a custom CRM with cloud options too, to easily manage my staff effectively with a user-friendly interface.