Transform Your IT Business with

ServiceNow IT Business Management (ITBM).

Achieve your business core aspects of Visibility, Alignment, and Velocity at any end-to-end delivery pipeline.

ServiceNow IT Business Management (ITBM)

ServiceNow IT Business Management (ITBM) also known as Strategic Portfolio Management helps organizations enhance IT operations. It aids in improving project management by driving strategic outcomes. With ITBM, organizations can align their IT operations with business objectives and ensure resource utilization to enhance productivity. Also, ITBM helps manage IT portfolio effectively to drive constant improvement.

ServiceNow ITBM Implementation Process

1

Business Process Mapping

We begin by thoroughly mapping your business processes to understand your unique needs and objectives. This ensures that our ITBM implementation aligns perfectly with your business goals, delivering a customized solution that enhances efficiency and effectiveness. Our detailed approach guarantees a clear understanding of your workflows.

2

Data Migration

Our team ensures a seamless transition by meticulously planning and executing data migration from legacy systems to ServiceNow, preserving data integrity and minimizing disruptions to maintain operational continuity throughout the migration process. Every step is carefully monitored to avoid any data loss.

3

Integration with Other Systems

We integrate ServiceNow ITBM with your existing systems to create a unified IT environment. This integration enables seamless data flow and improved interoperability across your IT landscape, ensuring all your tools work together harmoniously. Our integration strategies are designed to maximize efficiency.

4

Testing and Security

Rigorous testing and security checks are conducted to ensure the reliability and safety of your ITBM implementation. We prioritize data security and system performance at every step, delivering a robust and secure solution that you can trust. Our testing protocols identify and mitigate any potential risks.

5

Ongoing Support and Maintenance

Post-implementation, we provide continuous support and maintenance to ensure your ITBM system operates smoothly. Our team is dedicated to helping your system adapt to evolving business needs, providing the necessary adjustments and improvements as required. We are always ready to assist with any issues or updates needed.

1

Business Process Mapping

We begin by thoroughly mapping your business processes to understand your unique needs and objectives. This ensures that our ITBM implementation aligns perfectly with your business goals, delivering a customized solution that enhances efficiency and effectiveness. Our detailed approach guarantees a clear understanding of your workflows.

2

Data Migration

Our team ensures a seamless transition by meticulously planning and executing data migration from legacy systems to ServiceNow, preserving data integrity and minimizing disruptions to maintain operational continuity throughout the migration process. Every step is carefully monitored to avoid any data loss.

3

Integration with Other Systems

We integrate ServiceNow ITBM with your existing systems to create a unified IT environment. This integration enables seamless data flow and improved interoperability across your IT landscape, ensuring all your tools work together harmoniously. Our integration strategies are designed to maximize efficiency.

4

Testing and Security

Rigorous testing and security checks are conducted to ensure the reliability and safety of your ITBM implementation. We prioritize data security and system performance at every step, delivering a robust and secure solution that you can trust. Our testing protocols identify and mitigate any potential risks.

5

Ongoing Support and Maintenance

Post-implementation, we provide continuous support and maintenance to ensure your ITBM system operates smoothly. Our team is dedicated to helping your system adapt to evolving business needs, providing the necessary adjustments and improvements as required. We are always ready to assist with any issues or updates needed.

Streamline ServiceNow IT Business Operations

ITBM provides a framework for capturing, evaluating, and prioritizing IT service requests. It allows organizations to align IT demand with business objectives and to ensure that IT resources are allocated to the most critical projects. ITBM facilitates the management of IT capacity and the identification of potential bottlenecks, helping organizations to ensure that IT services are delivered in a timely and cost-effective manner

Project duration

The duration of ServiceNow ITBM implementation depends on several factors, which also affects
and influence the timeline and approach. Factors include

Level of IT Management Maturity

Service mapping provides a comprehensive view of your IT environment by identifying and mapping all the relationships between services and infrastructure. This enables better visibility and control over your IT landscape.

Out-of-the-Box vs. Customization Choice

Event management consolidates and analyzes event data from across your IT infrastructure to identify and address issues before they impact your operations. This proactive approach minimizes downtime and improves service reliability.

Implementation Scope

Orchestration automates routine IT tasks and workflows, reducing manual effort and freeing up your IT staff to focus on more strategic initiatives. This leads to increased efficiency and faster response times.

IT Department Size

Cloud management capabilities allow you to manage and optimize your cloud resources alongside your on-premises infrastructure. This ensures a consistent and efficient IT environment, regardless of where your resources are hosted.

Benefits of Implementing ServiceNow ITOM with Asofttek

Streamline continuity planning, disaster recovery, and crisis response with Business Continuity Management.

Cut IT expenses

Gain complete visibility into your IT infrastructure and services, enabling you to identify and address issues proactively.

Better align your IT to business

Automate routine tasks and processes, reducing manual effort and freeing up your team to focus on strategic initiatives.

Bring visibility and control into software development

Gain complete visibility into your IT infrastructure and services, enabling you to identify and address issues proactively.

Reduce time to market

Automate routine tasks and processes, reducing manual effort and freeing up your team to focus on strategic initiatives.

Our ServiceNow Services

Our suite of Salesforce Lightning services is designed to deliver significant benefits and drive
business success through expert implementation and strategic use of the platform.

Our suite of Salesforce Lightning services is designed to deliver significant benefits and drive business success through expert implementation and strategic use of the platform.

ServiceNow Managed
Services

ServiceNow Integration
Services

ServiceNow Implementation
Services

ServiceNow Migration
Service

ServiceNow Consulting
Services

ServiceNow ITBM
Implementation

ServiceNow Chatbot
Development

Industries We Serve

Businesses require connecting with customers on various platforms from multiple channels,
but as the count goes higher the criticalness level up as well.

E-Commerce

Education

Financial

Healthcare

Hospitality

IT Industry

Manufacturing

Telecom

Travel

Public Sector

OUR CLIENTS

THEIR DIGITAL SUCCESS STORY IS OURS TOO

Our Client Reviews

THEIR DIGITAL SUCCESS STORY IS OURS TOO

Asofttek has provided us the ability to effectively integrate Salesforce into our existing business operations. They have been so reliable and flexible with the various options.

True to their premise, the entire team at Asofttek is professional and flexible and answers my every query every time. They make AI integration into daily tasks easy and simple to use, and of course, I love it because it saves so much time for me now.

I suggest Asofttek is a preferable one for internal staff and work management and all the HR activities! I got a custom CRM with cloud options too, to easily manage my staff effectively with a user-friendly interface.