PEGA is a no code application development program that leverages the power of AI and digital process automation to unify business processes across organizations. PEGA delivers innovative software that helps simplify your business. From improving your customer lifetime value to streamlining business processes, and enhancing performance, we help transform your business.

Asoft: Your business automation partner

Asoft helps your organization implement the following capabilities with the help of the PEGA platform:

  1. Business Process Management (BPM) and Case Management
  2. Chatbot
  3. Robotics
  4. Next Best Action
  5. DevOps and Testing

Our offerings

In order to help your organization, streamline workflows, modernize your systems, and migrate to the cloud, Asoft will assist you in the implementation of various use cases within the PEGA platform.

    Below is a list of our offerings:

  • Certified Lead System Architect (LSA), PEGA Certified Senior System Architect (CSSA), PEGA Certified System Architect (CSA), PEGA Certified Business Architect (PCBA).
  • Implementing end-to-end projects, as well as making enhancements for existing projects.
  • Automation of processes to alleviate costs and increase speed.
  • Case Management
  • Customer journey implementation
  • Experts in Next Best Action (Automation — Outbound campaigns/Inbound request/Marketing
  • Next offer presentation
  • Implementation of omni channel experience and multiple channels including chatbot, web portal, phone, and email
  • Integration with social media—Facebook, Twitter, and other third-party applications
  • Sentimental Analysis to assess customer satisfaction, responses, and/or feedback
  • Expertise developers
  • Implementing a robust business architecture
  • Expertise in handling multiple domain
  • Expertise in requirement gathering via JAD sessions, brainstorming, and client interactions
  • Project management expertise in Agile, Waterfall, and Hybrid methods
  • Expertise in implementation of PEGA application version 6.x, 7.x, and 8.x

Key Benefits

Scalable Architecture

Implementing the PEGA platform for your organization ensures that you can scale up your architecture as your business grows because it is easily adaptable and can be developed to suit your business requirements.

End-to-End Customer Experiences

Upgrading to the PEGA platform ensures that your customer experience is valuable and useful. The PEGA platform enables integration, automation, and enhancement of complex business operations with improved speed and scalability, thereby enabling customers to have a smooth user experience.

OMNI Channel Experience

Increased usage of mobile devices and social channels among users has led companies to provide customers with better experiences wherever they may choose to live the experience. The PEGA platform provides users an omni-channel user experience that allows a user to access multiple touch points, across multiple devices, thus enabling the individual user to pick up exactly where they left off.

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